Privacy Policy- Clearcare Ortho

Welcome to Clear Care Ortho. Your privacy and the protection of your personal information are important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website https://clearcareortho.com or use our services.

By accessing our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect personal and non-personal information through the following methods:

a. Information You Provide to Us Directly

Full Name

Email Address

Phone Number

Date of Birth (if applicable)

Health-related information voluntarily submitted through forms, contact inquiries, or appointment bookings

Feedback, reviews, or messages you send to us

b. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address

Browser type and version

Device type (desktop, tablet, mobile)

Pages visited and time spent on the site

Referring website or link

Cookies and similar technologies

2. How We Use Your Information

We use your information to:

Schedule and manage appointments

Respond to your inquiries and requests

Provide customer support

Send updates, confirmations, or reminders

Improve website functionality and user experience

Analyze traffic and usage trends

Comply with legal obligations and healthcare regulations

3. Legal Basis for Processing (GDPR Compliance, if applicable)

We process your data based on:

Your consent (e.g., when you submit a contact form)

The need to perform a contract (e.g., providing services)

Legal obligations (e.g., maintaining health records)

Our legitimate interests (e.g., improving services and marketing)

4. Sharing of Your Information

We may share your information with:

Service providers who help us operate the website or deliver services (e.g., web hosting, email systems)

Legal or regulatory authorities when required to comply with applicable laws

Business transfers if Clear Care Ortho is involved in a merger, acquisition, or asset sale

We do not sell, rent, or trade your personal information with third parties.

5. Use of Cookies

We use cookies to enhance your browsing experience and analyze website traffic. You may set your browser to refuse cookies, but some features of our site may not function properly.

Types of cookies we may use:

Essential cookies – for site functionality

Analytics cookies – to track user behavior and improve performance

Preference cookies – to remember user preferences

6. Data Security

We use administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, or alteration.

While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this policy or as required by law, particularly in the case of medical records.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you

Request correction or deletion of your information

Withdraw consent at any time

Object to or restrict certain types of data processing

To exercise your rights, please contact us using the information below.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.

10. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from minors. If you believe a child has provided us information, please contact us so we can delete it.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Clear Care Ortho

📍 Address: 595 H2 Johar Town Lahore

📧 Email: info@clearcareortho.com

📞 Phone: +1 830 7451 586

🌐 Website: https://clearcareortho.com